Service Cost
Question: How much do your mortgage broker services cost?
Answer: In the vast majority of cases, our brokerage services are completely free to you. We are paid a commission by the lender you choose once your loan settles. We provide transparent advice to help you find the right competitive loan structure for your needs.
Complex / Adverse Credit & Income
Question: Can you help if I’ve been turned down by major banks due to bad credit or complex income?
Answer: Yes, absolutely. We specialize in finding flexible lending options beyond the “Big Four.” Whether you’re self-employed, have complex income streams, boarder income, or a past credit setback, we work with specialized lenders who assess your full scenario rather than relying strictly on automated credit checks.
Appointment Process & Location
Question: Do I need to visit your office in Coopers Plains, or can we meet online?
Answer: We offer flexible options to suit your schedule. You can visit us in Coopers Plains or meet with our team via phone or online video call. We work with clients right across Brisbane and Australia. You can book a 30-minute consultation directly using the booking link on our profile.
Bridging Finance & Moving Homes
Question: Can you help if I want to buy a new property before selling my current home?
Answer: Yes, we frequently assist clients with bridging loans. This structure allows you to secure your new home without a “subject to sale” condition, avoiding double moves or temporary rentals while you sell your existing property at your own pace.
Interest Rate Reviews & Existing Loans
Question: Do you only help with new property purchases, or can you negotiate my existing mortgage rate?
Answer: We regularly review existing mortgages for our clients. We often negotiate directly with your current lender to secure a rate cut at no cost to you, or help you compare the market to see if refinancing to a lower rate or consolidating debt makes sense for your cash flow.